Hinchingbrooke welcomes carers with new passport

Hinchingbrooke Health Care NHS Trust has launched a new carers’ passport to enable carers to work alongside hospital staff and be more involved in their patients’ care.

Left to right: Angela Moore, Admiral Nurse; Elain Green, Carer and Jan Forres, Patient

Angela Moore – Admiral Nurse; Elaine Green – Carer and her mum Jean

It is well recognised that coming into hospital can be a frightening experience – particularly for elderly patients, people with dementia, and young people with long term conditions or complex health needs.

Angela Moore, Admiral Nurse at Hinchingbrooke, said: “We really value the presence of carers on our wards. Their involvement is vital in helping us understand a patient’s needs and making sure vulnerable patients feel more settled, which we know has a really positive effect on their recovery.”

New Carers' Passport

New Carers’ Passport

The familiar face of an existing carer provides much-needed reassurance for the patient and ensures there is someone to help them communicate and understand their surroundings. This can have a big impact on their experiences of hospital treatment as well as helping them recover from medical conditions.

As part of the welcome package, carers will be offered concessionary parking, refreshments on the ward and a pop-up bed for overnight stays.

Deirdre Fowler, Director of Nursing, Midwifery and Quality said: “Our clinical teams very much appreciate the additional information that carers are able to provide about the specific needs of their patient. They can often share personal preferences and experiences that help us to adapt our care accordingly and ensure the patient is as comfortable as possible in their environment.”

Ends

Notes:

  • Hinchingbrooke welcomes the carers of patients of all ages, and conditions regardless of their health condition.
  • Hinchingbrooke officially opened its doors to carers in 2015, inspired by John’s Campaign, which fights for the right for carers to stay in hospital with people with dementia, in the same way that parents can stay with their children.
  • John’s Campaign was set up by the family of Dr John Gerrard, who suffered from dementia and experienced a rapid decline after he was admitted to hospital with an infection. His family feel very strongly that he would not have declined so quickly if they had been able to stay with him.