People with learning disabilities and autism may need extra support to ensure they receive the care and treatment which meets their specific needs and maintains their safety. Preparation and planning helps ensure examinations, investigations, treatment are more successful for someone and can help reduce stress and anxiety.
“What matters is that people with a learning disability are included as equal citizens, with equal rights of access to equally effective treatment.” Sir John Michael, Healthcare for All, 2008.
Hinchingbrooke’s learning disability liaison nurse, Cheryl Moran, helps to support people with learning disabilities, their carers and families. Cheryl also works with hospital staff advising and supporting them to understand how best to support and care for people who have a learning disability.
At Hinchingbrooke we have a hospital passport, called ‘This is me’, which allows our staff to get to know more information about the patient, their needs and preferences, in order to help and support them better. This can be filled in by the patient, carer or family.
Please bring this with you when you come to the hospital.
Making services better
We want to continue to make our services better for people with learning disabilities, carers and families, and we would like to hear about your experience at Hinchingbrooke, please fill in the Patient feedback form available in all departments and ward areas, or speak to Cheryl Moran.
If you are not happy about your visit to Hinchingbrooke, you can speak to the department or ward you visited, Cheryl Moran, Learning Disability liaison nurse, Patient adviser and liaison service (PALS) or make a complaint.
“Equality for people with disabilities does not mean treating them in the same way as everyone else. Sometimes alternative methods of making services available have to be found in order to achieve equality in the outcomes for them” (Disability rights commission 2007, Equality Act 2010)
Hinchingbrooke wants to make sure our services and care are adjusted to meet people’s needs. Please speak to the department or ward you are visiting and discuss with them what adjustments may be needed to make the visit or stay successful. Please contact Cheryl Moran who can also help and support with planning reasonable adjustments for a visit or stay at Hinchingbrooke.
It all HELPS – a video about our core reasonable adjustments and what you can expect when you come into Hinchingbrooke Hospital
Bowel Screening information