Hinchingbrooke Hospital’s Emergency Department deals with a wide variety of patients. Typically patients will come to our Emergency Department for the following reasons:
When you arrive you will be seen by our initial assessment service. A healthcare professional will register your details and also assess the severity of your condition to determine your treatment priority. To minimise any pain and discomfort we can provide pain relief and also arrange any tests that may be required before seeing one of our doctors.
The initial assessment service may also refer you to your own GP or the out of hours GP service if your condition isn’t so serious that it needs immediate attention.
This depends on the reason for your attendance to the department and your symptoms:
When you are seen by a doctor you will be examined and they may require some additional tests. At this point they may be able to tell you if you will need to stay in hospital or if you need to be referred to a specialty doctor.
This depends on:
During very busy times, if your condition is not life threatening, you may have to wait a few hours. This does not mean that you are not important to us. Our team are doing all that we can to make the service as quick and efficient as possible. If, however, you are concerned about the length of wait, please do enquire with a member of the team.
We have a specialist nurse who works in the department Monday to Friday.
If you’re a patient, we ask that you don’t eat or drink in the department, until you’ve been seen by a doctor, as this can sometimes delay treatment. We also ask relatives not to eat and drink within clinical areas due to infection control issues and hygiene.
There is a water cooler in the department and a tea and coffee machine can be found in the waiting area. If you are diabetic and your sugars are low we are able to provide snacks so please ask for assistance.
We respectfully ask the following:
There is a water cooler in the department. The waiting area also has a range of vending machines, providing snacks and hot and cold drinks.
If you are diabetic and your sugars are low we are able to provide snacks so please ask for assistance.
We will provide patients with hot drinks and snacks such as sandwiches if they’re going to be subject to extended waiting times.
We appreciate that relatives and friends will want to know how you are. To maximise the time that our nursing staff spend with our patients we would please ask that only one family member (or friend) calls on your behalf for any updates.
For us to maintain patient confidentiality our staff are restricted in the information they can provide over the telephone, therefore, only general information will be given.
|Emergency Department enquiries||01480 428984|
Please note, we are unable to provide telephone advice or health information, please contact your GP or NHS direct on 0845 4647.
Main Switchboard: 01480 416416
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