Hinchingbrooke Health Care

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Patient Feedback March 2012

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PALS

Patient Advice and Liaison Service (PALS)

 

PALS offers help to patients, relatives and carers by providing information, help and support to resolve any issues or concerns which relate to services provided by Hinchingbrooke Health Care NHS Trust.

The service aims to provide:

  • advice and support for patients, their families and carers;
  • information on NHS services;
  • someone to listen to your concerns, suggestions or, queries;
  • help to resolve problems quickly on your behalf;
  • a gateway to service improvement;
  • guidance on how to access the NHS Complaints Procedure.

 

The PALS office is located at the Main Entrance at Hinchingbrooke Hospital behind the Info Zone area. The office is open Monday to Friday 9am to 2:30pm an answer phone service is available out of these working hours.

Last modified 20/03/12 13:38:00